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Order-to-Payment Process

  1. RandyRun acts as a mediator for several carefully selected suppliers
  2. and presents the best consumer deals on www.randyrun.co.uk (Criteria: price and delivery time)
  3. The customer informs RandyRun of his desired product by means of an online order
  4. and pays Swisshold GmbH
  5. Swisshold informs RandyRun upon receipt of the money
  6. RandyRun forwards the customer’s order to the suppliers
  7. The suppliers deliver the wares or services to the customer. During this time, RandyRun is available for any enquiry concerning the transaction
  8. Swisshold pays the supplier

Payment through Swisshold
Swisshold GmbH is a company located in Switzerland.  They take the money as security, manage it in trust and pay the suppliers as soon as they deliver the wares or services.

Delivery
RandyRun would like to point out that an order can be split into reasonable amounts between different suppliers to ensure the quickest delivery times possible.
 
Withdrawal of an Order
An order cancellation can be requested by the customer before delivery of the goods. Once the goods or services are delivered to the customer, no cancellation is possible.

Terms and Conditions
Standard terms and conditions concerning orders apply.
 
Disclaimer
RandyRun GmbH and Swisshold GmbH cannot be held responsible for losses arising from an order that were caused by the producers of the game.  In such cases, the customer is advised to contact the producers of the game directly.
 
Quality Control
RandyRun regularly monitors deliveries to insure that all orders are delivered in full.  Suppliers who do not meet our expectations as to Professionalism and time keeping will no longer be considered for prospective orders.

Refund Policy
If, for some reason, we are unable to find a supplier quickly enough for your order, you always have the option of cancelling the order and getting a refund from Swisshold GmbH.  Otherwise, we will simply continue to look for a supplier till we have found one.

Customer and Account information    
All customer and account information given to RandyRun is strictly confidential!  Your account information will never be handed out to our suppliers.